Disasters at a multifamily property can be one of the most stressful events to navigate. Ensuring your residents are safe and accounted for is paramount to anything else. Dealing with the aftermath of an emergency comes with its own set of struggles. While there are state and federal regulations when it comes to property safety, owners and managers can go the extra mile to keep residents safe during a disaster or emergency event. Here are some things to think about when it comes to any emergency situation:
- Educate: When residents work with you in an emergency, you’re more likely to have a positive outcome. One way you can ensure residents are all on the same page is to educate them about what to do in a variety of emergency situations. When residents are prepared, you’re better situated to handle whatever is thrown at you. Here are some scenarios to provide education on:
- Severe weather including floods, storms, hurricanes, and tornadoes
- Criminal situations
- Inform: Beyond educating residents on how to respond, you must inform them of your plan of action for each emergency scenario. Software like that provided by SecureCore gives property staff instant access to the appropriate disaster plan information, so they can communicate crucial information when residents need it most. Even if power or cellular systems fail, you can access the emergency plan to review next steps and then inform residents.
- Train: Keeping residents safe in a disaster depends on a cohesive and informed team. Make a plan to consistently train employees on how to react and what to do during emergency situations. The SecureCore program comes with more than 30 different emergency situation best practices already loaded into the system. By training the property team with just one a month, you will have more than 7 months of training content ready to go! Things will move more quickly and efficiently when your employees know where to access emergency action plans and who is responsible for what, benefiting both staff and residents alike when disaster strikes.
If you’re looking for disaster software, let us help. SecureCore’s disaster planning solution for apartments is full service: we take care of everything from entering site-specific information and documenting utility shut off locations, to training your staff and updating your plan. Contact us today to find out more.