No matter how hard we try, it’s impossible to be prepared for every single scenario. But that’s certainly no reason to not try. Having easy-to-access emergency maintenance procedures is essential to help ensure the safety of your residents and your staff. Traditionally, this was done with forms, meeting minutes and other written-out plans with new copies every time revisions were made. This translated to binders and notebooks that probably lived on dusty shelves in an office somewhere where virtually no one could access them quickly or easily. But SecureCore keeps all that information in one place: wherever you are.
Water Leaks and Flooding
Murphy’s Law doesn’t allow pipes to burst between the hours of 9 a.m. and 5 p.m. on weekdays. However, even if you and the entire staff are available on-site to help deal with the situation, your residents can get the attention they deserve quickly and efficiently when an up-to-date action plan is there right on your phone or tablet. In addition, it stores important contacts, so while the flooding and leaks are being controlled and repaired, you can simultaneously be in touch with the restoration company to work out damage repair details.
The Dreaded Gas Leak
Another kind of leak you don’t want to mess around with is a gas leak. Gas can easily ignite, and can be poisonous when inhaled. The last thing you have time for is finding the right number in your phone for the utility company, navigating the automated system and trying to find the right person. The SecureCore app can easily store the valuable information that you need, so you can locate shut-off valves or direct emergency services where they need to go. And, best of all, this information is available offline so there’s no need to worry about connecting to the internet.
Any electrical failure is generally considered an emergency. Problems with the electrical systems can spark fires, and they can also translate into a safety concern during extreme outdoor temperatures. If the heat or A/C runs on electricity, a non-functioning unit is an emergency if it’s below 50 degrees or above 90 degrees Fahrenheit. When there is a power outage, your staff can easily follow the emergency plan that is already in place in SecureCore to keep residents comfortable and safe.
Each community is different in how they define an emergency, but one thing is universal: emergencies require quick action. Not only will you and your staff feel at ease knowing there are accessible, cohesive action plans in place, but your residents will also feel like they get the quick one-on-one attention they expect from apartment living. Anyone can have emergency maintenance procedures, but with SecureCore you have plans that are always ready for use.